The Federal Competition and Consumer Protection Commission (FCCPC) has sealed the Ikeja Electric Plc office in Lagos, citing persistent violations of consumer rights. The action follows the company’s failure to comply with a regulatory directive issued more than two years ago.

Engr. Idayat Olorungbe, representing the FCCPC’s Director of Surveillance and Investigation, explained that the enforcement became necessary after numerous attempts to compel Ikeja Electric to implement a Nigerian Electricity Regulatory Commission (NERC) order proved unsuccessful.

NERC had instructed Ikeja Electric to split a Maximum Demand (MD) account into 20 separate accounts, corresponding to nineteen residential units and one service point. The order also required proper metering and connection for each unit. Despite repeated reminders, Ikeja Electric reportedly ignored the directive, leaving the affected units without electricity for over 2.5 years—even though the complainant had met all payment obligations.

Olorungbe noted that the FCCPC had issued a formal directive in April 2025 outlining compliance steps, followed by a Compliance Notice in October 2025, which gave the company seven business days to act. Neither measure was heeded.

“This seal is a proportionate enforcement measure after repeated engagements and ample opportunity for voluntary compliance,” Olorungbe said, emphasizing that the office will remain closed until Ikeja Electric fully complies with both NERC and FCCPC directives and submits written proof of adherence.

The Commission reiterated its commitment to protecting consumers, stressing that service providers must meet their legal obligations and ensure fair treatment.

As of press time, Ikeja Electric had not issued a public response. The enforcement action drew attention in Ikeja, marking one of the FCCPC’s most assertive moves against a power distribution company in recent years.