In a strategic move to deepen its footprint in Nigeria’s energy sector, itel Solar Energy has officially opened its first customer experience centre at the bustling Alaba International Market, Lagos.

Speaking at the unveiling, the company’s public relations manager, Olaotan Fawehinmi, emphasized the brand’s unique selling points in a competitive market. “We are excited to bring itel Solar Energy’s affordable and reliable solar solutions to Alaba Market,” he said.

“But beyond affordability, what sets us apart is the solid quality of our products and our commitment to after-sales service.”

The new outlet serves as a combined sales and service hub and is designed to offer solar alternatives that are easy to use, cost-effective, and require minimal setup.

Highlighting its customer-first approach, Fawehinmi noted that the centre includes a Carlcare service point within the same building and is backed by a nationwide network.“With our Carlcare centres spread across all 36 states of Nigeria and the FCT, our customers are never alone after purchase,” he said.

“We offer a 3-year replacement warranty on our inverters and a 5-year replacement on our batteries, something you don’t often see in this market.”The launch also introduced itel’s new range of All-in-One (AIO) solar systems, including the 3.6kWh and 500W AIO models.

According to Fawehinmi, “These products are more affordable, require no installation, and are ideal for Nigerians seeking plug-and-play solar alternatives.”

The initiative is part of the company’s broader expansion plan aimed at supporting underserved communities and promoting cleaner, independent energy solutions across the country.

The centre will offer a full suite of solar products—including panels, inverters, and batteries—alongside expert advisory services and reliable technical support.